Terms & Conditions



Acknowledgement
1. All items are 100% AUTHENTIC, Brand new, bought from USA Coach Boutiques or premium outlet stores.
2. Price tag, care card & coach logo wrapping tissue are provided. Gift box as per request with add on postage.
3. Price listed inclusive of postage.
4. Due to each item is in singular quantity, kindly email me to check for availability once order is made.
5. The order will only valid for 2 days.
6. 50% deposit is require for order those ready stock in US.
7. Deposit will be forfeited if you cancel the order.
8. All sales are final, no refund or exchange after deposit has been made. Fully refund only applicable for out of stock circumstances.
9. Goods are fully checked and packed before send out. If you feel your merchandise is damaged, please inform me 24 hours upon receive.
10. The color of the actual product may be slightly different, because color accuracy has more to do with your monitor than with our site.


About Pre-Order
1. 50% Deposit is required upon order.
2. Deposit will be forfeited if you cancel the order.
3. Either payment in full or a deposit before the item could be ordered. No reservation been made without deposit.
4. If the item ordered is not available or out of stock, I will refund your deposit in full.
5. Estimate Pre-order item arrive Malaysia around 3 weeks. (subject to custom clearance)
6. All the bags are come with original Coach care card, price tag and Coach wrapping paper.


About Normal Merchandise
1. Full payment is required once order is confirm.
2. Only 50% will be refund if you cancel the order.
3. No reservation been made without deposit.
4. Estimate item arrive your doorstep in 2 - 3 working days.
5. Most of the Coach bags come with gift receipts, but some we only have main receipt and do not have the gift receipt. Some Coach bags from the Coach Outlets will not come with the Dust Bag. Due to tax and custom issues, most of the bags are not provide paper bags or boxes.


Shipping & Delivery
Price listed is inclusive of postage.

Delivery service only applies on Monday to Friday. Payments make before 12pm, item will be delivered out to the courier company (Poslaju) on the day itself, and otherwise will be process on next working day.

Normally your order will arrive by the next business day or within 1-3 business days. We do not delivery on Public Holidays. We have noticed that there're usually considerable postal delays if there are public holidays at your end or receiver isn't standby at recipient address for pick-up. Therefore, please take this into consideration!

You can track your package by visiting Pos Laju Post Mail Tracking system and entering your tracking number into the space provided.


Damaged Merchandise
1. All the merchandise is scrupulously checked to ensure it arrives at your address free of defects. Upon receipt, it is your responsibility to check for faults immediately.
2. Please double check carefully whether everything are in good condition before acknowledge the receipt.
3. If you feel your merchandise is damaged, please inform me on the day itself. I will not entertain any late request/response.
4. The cost of returning goods lies with the client, unless faulty, when those goods will be exchanged free of charge.
5. If  the merchandise found not defective in any way or has been misused, then the merchandise will be shipped back to you.
6. If the damage is significant you will entitle for free return.


Payment
i. Direct Debit to Maybank:
MBB Acc. No.: 112148102280 KUAN CHIN LING

ii. Direct Debit to Public Bank:
Public Bank Acc. No.: 4877721527 KUAN CHIN LING

iii. Direct Debit to Hong Leong Bank:
Hong Leong Bank Acc. No.: 06050209257 KUAN CHIN LING

※ Once payment is made, kindly inform me the details as below:
1. Your real name
2. Item's name
3. Order confirmation number
4. Name of bank (Maybank / Public Bank / Hong Leong Bank)
5. Total amount bank in
6. Bank in date
7. Receiver address
8. Receiver contact no.


DISCLAIMER:
We are selling 100% authentic and brand new Coach Bag. It is against our policy to carry any handbags other than real and genuine. We do not sell any replica, fake or knockoff designer bag, Every bags are come with care card, price tag and wrapping paper. We do not encourage and advice customer to place an order if they do not trust or doubt on our product.


** Most of the Coach bags come with gift receipts, but some we only have main receipt and do not have the gift receipt. Some Coach bags from the Coach Outlets will not come with the Dust Bag. Due to tax and custom issues, most of the bags are not provide paper bags or boxes.